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COMPLAINTS PROCEDURE If you have a complaint in relation to any of the services that Wisecall offers you should contact:
| The Claims Manager | | Wisecall Claims Assistance Ltd | | St Andrew's House | | Riverbank Road | | Sunderland | | SR5 3JU | Should you remain dissatisfied, you can ask for your case to be referred to The Financial Ombudsman Service at: | South Quay Plaza | | 183 Marsh Wall | | London | | E14 9SR |
This referral service is additional to your contractual rights under this Insurance.
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